This policy explains how returns, replacements, and refunds work for No More PE Delay Spray purchased through our Amazon store. Because our products are sold and shipped through Amazon, Amazon's return and refund policy applies to your order, and this page summarizes how that works together with the support we provide.
30 day returns through Amazon
Most items bought from our Amazon store can be returned within 30 days of delivery, in line with Amazon's standard return policy. Your purchase is covered by a 30 day money back guarantee on this basis. Some product categories can carry different windows or conditions, so Amazon's return policy for your specific order is always the final word.
How to start a return
The fastest way to return an item is through your Amazon account:
- Sign in to Amazon and open Returns and Orders.
- Find your No More PE order and choose Return or replace items.
- Select a reason, then follow the on screen steps.
- Amazon provides the return label and instructions, and confirms your refund or replacement.
Orders fulfilled by Amazon
Our products are stored and shipped by Amazon under Fulfillment by Amazon. For these orders Amazon manages the return process, customer service, and the refund. Approved refunds are issued by Amazon to your original payment method. If you are unsure who is handling your order, start in Returns and Orders and Amazon will guide you.
Refund timing
After Amazon receives and checks your returned item, refunds are usually issued within a few business days to your original payment method. Exact timing follows Amazon's schedule and can depend on your bank or card provider. You can track the status of a return and refund in your Amazon account.
Damaged, defective, or wrong item
If your order arrives damaged, faulty, or incorrect, you are entitled to a free replacement or a refund. You can start this through Amazon's returns flow, or contact us directly at support@nomorepe.com with your Amazon order number and a photo of the issue, and we will help make it right.
Condition of returned items
Because this is a personal care product that is applied to the body, please follow the return instructions provided in Amazon's returns flow, and keep the original packaging where you can. Amazon determines eligibility for opened or used personal care items under its own policy. If an item is faulty or damaged, let us know and we will support your case.
Situations that may not qualify
Returns requested after the return window has closed, or that fall outside Amazon's return policy, may not be eligible. Amazon's policy governs eligibility for all orders placed through Amazon. If you are unsure whether your order qualifies, contact us before the window closes and we will do our best to help.
Lost or missing packages
If tracking shows your order as delivered but you did not receive it, or a package appears lost in transit, contact Amazon customer service through your order details so they can investigate. Please also let us know at support@nomorepe.com so we can assist and follow up.
Many concerns about how the spray performs come down to a small change in the number of pumps or the timing. Our troubleshooting guide often solves it in one try. If it still is not right for you, we are happy to help with a return or replacement.
Contact us
Email: support@nomorepe.com
We reply within 24 to 48 hours, every day. Please include your Amazon order number so we can help you faster.
This page is a general summary provided for your convenience. For any order placed through Amazon, Amazon's return and refund policy applies and takes priority where there is any difference between this summary and Amazon's terms at the time of your purchase.